1. About our privacy policy

Netmedias ("we," "us," or "our") values your privacy and is dedicated to safeguarding the personal information of our users. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of information for users of our mobile content subscription services ("Service"). By using our Service, you agree to the collection and use of information as described in this policy.

2. Information We Collect

We collect the following types of information to provide, personalize, and improve our Service:

• Personal Information: Information you provide directly, such as your name, phone number, email address, billing information, and payment details required for subscription processing.
• Content Preferences: Information about your preferences, subscriptions, or selections of content within the Service.
• Device Information: Including device type, model, operating system, unique device identifiers, IP address, and diagnostic data.
• Usage Data: Information on your interactions with our Service, such as content viewed, time spent on each page, and features accessed.
• Communication Data: Records of customer support requests or feedback you provide to us.

3. How We Use Your Information

We use the collected information for purposes including, but not limited to:

• Delivering Content and Services: To manage subscriptions, process payments, and deliver content you request.
• Enhancing User Experience: To personalize content recommendations, improve Service functionality, and analyze user behavior to make our Service more relevant to you.
• Marketing and Communications: To send you updates, promotional content, or offers about new content, with your consent where applicable.
• Legal and Security Purposes: To detect and prevent fraud, ensure compliance with legal requirements, and protect the security of our systems.

4. Information Sharing and Disclosure

We may share your information as follows:

• With Service Providers: Third-party vendors and partners who assist in providing our Service, including payment processing, customer support, analytics, and marketing services.
• With Business Partners: When working with partners to deliver exclusive content or offers through co-marketing arrangements.
• For Legal Purposes: When required by law or in response to valid legal requests, such as court orders, subpoenas, or regulatory requirements.
• In the Event of a Business Transaction: In the case of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

5. General purpose of data processing

We use your data with the sole purpose of providing you with our services. This means that the goal of processing this data stands in direct relation to the assignment or task that you offer us. We do not use this data for (addressed) marketing purposes. If you share information with us and we use this information to – not based on a request – contact you at a later time, we will first ask for explicit consent. Your data is not shared with third parties, with any other purpose than to fulfill accountancy and administrative obligations. These third parties are all obligated to a duty of confidentiality based on the agreement we have with them, an oath or legal obligation.

6. Automatically collected data

Information automatically gathered by our website is processed with the sole purpose of providing you with and/or to further improve our services. This information (for instance your IP address (anonymised), web browser and operating system) is not personal information.

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights over your information, such as:

• Access and Correction: You can request access to your personal data or ask for corrections to any inaccurate information.
• Deletion of Data: You may request the deletion of your data, subject to our legal retention obligations.
• Opt-Out of Marketing Communications: You can opt out of receiving promotional communications by following the unsubscribe instructions sent to you via SMS or contacting us directly.
• Data Portability: In certain cases, you may have the right to request a copy of your data in a machine-readable format.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a new "Effective Date." We encourage you to review this Privacy Policy regularly to stay informed.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: [email protected]